Contact Us/FAQ

If you would like to contact us, please email customer service at

Email: info@thegardenjewelrystore.com

FAQ

When will my package arrive? 

All tassels are handmade products that are made to order. The entire process from production to delivery takes 2 weeks (21 Business Days). If you haven't received your package after a full two weeks, please contact us for updates. 

What are your store/production hours?

The Garden Jewelry Store operates M-F 8 am to 6 pm. This means all production is done within these days and hours. Our production and administrative offices are closed on Saturday and Sunday. Live Chat/Customer service is open M-F 9 am-6 pm., For all questions on the weekends please email info@thegardenjewelrystore.com and it will be answered the next business day.

 

Do you offer clip ons?

We no longer offer "Clip Ons" for our customized earrings.