Contact Us/FAQ
If you would like to contact us, please email customer service at
Email: info@thegardenjewelrystore.com
FAQ
When will my package arrive?
All tassels are handmade products that are made to order. The entire process from production to delivery takes 2 weeks (21 Business Days). If you haven't received your package after a full two weeks, please contact us for updates.
What are your store/production hours?
The Garden Jewelry Store operates M-F 8 am to 6 pm. This means all production is done within these days and hours. Our production and administrative offices are closed on Saturday and Sunday. Live Chat/Customer service is open M-F 9 am-6 pm., For all questions on the weekends please email info@thegardenjewelrystore.com and it will be answered the next business day.
Do you offer clip ons?
We no longer offer "Clip Ons" for our customized earrings.