Contact Us/FAQ

If you would like to contact us, please email customer service at


Phone: 404-668-8823 (TEXT ONLY)


When will my package arrive? 

All tassels are handmade products that are made to order. The entire process from production to delivery takes 1-2 weeks. If you haven't received your package after a full two weeks, please contact us for updates. 

What are your store/production hours?

The Garden Jewelry Store operates M-F 8am to 6pm. This means all production is done within these days and hours. Our production and administrative offices are closed on Saturday and Sunday. Customer service is open 7 days a week. 

What is Quad Pay?

1. Simply select "Quad Pay" at checkout to purchase now and pay later.

2. Get approved instantly by providing a bit of information about yourself. 

3. Quadpay will split your purchase price into 4-interest free payments over 6-weeks. 

Do you offer clip ons?

We no longer offer "Clip Ons" for our customized earrings.